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Automated Traffic Enforcement System

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1. Why did I receive a violation notice?

Based on images captured by the automated traffic enforcement system, your vehicle was determined to have been used to commit a violation of the red light at the intersection of Touhy Avenue and Lincoln Avenue.

2. I do not believe I ran a red light. Where can I view my the photographs and video of the alleged violation?

To view the images and video data, log on to Violation Info and enter the Violation Number and Personal Identification Number (PIN) located at the right of your Notice of Violation. If you do not have access to the internet at home, computers are available, at no cost, at the Lincolnwood Public Library.

3. What recourse do I have, if I believe that I was erroneously issued a Notice of Violation?

If you live in Lincolnwood, you may have your appeal heard at an Administrative Hearing. Administrative Hearings are on the fourth Thursday of each month, at the Lincolnwood Village Hall, 6900 N. Lincoln Avenue, Lincolnwood, IL. A Hearing Request Form is included with the Notice of Violation. If you do not live in Lincolnwood, you may complete the attached Non-Resident Contes (PDF) by Mail form. Each completed form will be reviewed by the Administrative Hearing Officer.

4. How much is the fine?

The Village of Lincolnwood takes traffic safety very seriously. The fine is $100 for each violation

5. Will this affect my driving record?

Violation of the Village Automated Traffic Enforcement System is a civil matter and is treated like a parking citation. The violation is not reported to the Illinois Secretary of State.

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Code Enforcement FAQs

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1. Can I submit a complaint anonymously?

The Village allows complaints to be submitted anonymously. However, this can make it difficult for code enforcement staff to seek additional information about a complaint and to provide you with status updates regarding efforts to gain compliance.

It is preferred that contact information be provided with a complaint for the reasons noted above. The Village's policy is not to disclose the identity of a complainant to a violating property owner. However, it is important to note that a complainant's identity can become known through a request for documentation regarding a case through the Freedom of Information Act (FOIA).

2. How can I report a code violation?

Potential code violations can be reported in a number of ways:

• Submitting a service request here
• Contacting the Code Enforcement Officer by phone at 847-745-4811, or by emailing the Code Enforcement Officer.
• Complaints that require an immediate response after business hours can be reported to the Police Department non-emergency number at 847-673-2167

Once a complaint is received, the code enforcement staff will investigate the complaint, determine what code violations exist (if any), and work with the violating property owner to gain compliance.

3. What should I do if I receive a Violation Notice?

A Violation Notice is issued if code enforcement staff observes or is made aware of a potential code violation. The notice should indicate the nature of the potential violation and the staff contact person. Cooperating with code enforcement staff is the best way to determine if there is a violation, and what needs to be done to gain compliance.

4. Why does the Village provide code enforcement services?

The goal of code enforcement is to ensure that all properties are maintained and operated at an appropriate standard, as established by the Village Code. When properties are not maintained at an appropriate standard, it can have a detrimental impact on the quality of life of neighboring residents and businesses, property values, and the community’s overall character

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Community Development FAQs

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1. How long does it take for a typical permit to be issued?

If all proper documentation has been submitted at the time of application submittal it will take 5-8 business days for a general building permit.

2. What do I do if the permit has not been issued after 2 weeks?

Email the Community Development email address, commdev@lwd.org.

3. What building and life safety codes does the Village use?

•    International Building Code, 2009

•    International  Residential Code, 2009

•    International Fire Code, 2009

•    International Mechanical Code, 2009

•    International Property Maintenance Code, 2009

•    International Fuel Gas Code, 2009

•    National Electrical Code, 2011

•    International Energy Conservation Code, 2015

•    Illinois Plumbing Code, Current Edition

•    Elevator Code, Office of the State Fire Marshall

4. Does the Village have a copy of my Plat of Survey?

The Village may have historical documents on your property. However, the best way to get a Plat of Survey is to hire a private surveyor.

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Finance FAQ's

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1. What do I have to do if I am selling my house?

Please complete an Application for Certificate of Payment for the Sale of a Property. The application is available online at www.lincolnwoodil.org/final-water-meter-reading/ and at the Finance Department in Village Hall, Monday through Friday from 9:00 a.m. to 5:00 p.m.

2. How do I obtain a garage sale/estate sale permit?

Please come in person to the Finance Department in Village Hall, Monday through Friday from 9:00 a.m. to 5:00 p.m.

3. How do I pay a water bill?

Water bills can be paid online at www.lincolnwoodil.org/online-payments/, by mail to the Village of Lincolnwood, Finance Department, 6900 N. Lincoln Avenue, Lincolnwood, IL 60712, at the drop box outside of Village Hall, and in person in Finance Department at Village Hall.

4. How do I pay a parking ticket?

Parking tickets can be paid online at www.lincolnwoodil.org/online-payments/, by mail to the Village of Lincolnwood, Finance Department, 6900 N. Lincoln Avenue, Lincolnwood, IL 60712, at drop box outside of Village Hall, and in person in Finance Department at Village Hall.

5. How do I obtain a pet license?

Please come in person to the Finance Department in Village Hall, Monday through Friday from 9:00 a.m. to 5:00 p.m.

6. How do I open a water account?

Please come in person to the Finance Department in Village Hall, Monday through Friday from 9:00 a.m. to 5:00 p.m.

7. How do I inquire about my water bill? (rates, usage, penalties)

Please contact the Finance Department at (847) 673-1540.

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Information on Common Code Issues

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1. Building and Construction

• Building materials must be stored entirely within the property where construction activity is taking place, and cannot be stored in the public right-of-way.
• Building materials cannot be stored on a property unless active construction is taking place.
• Depending on the nature of an improvement, a Building Permit may be required. Please contact the Community Development Department if you have any questions about what types of work require a Building Permit.
• Section 14-15-10 of the Village Code includes standards related to the management of project sites during the duration of construction.
• Construction is permitted during the following hours, with the exception of federal holidays, when construction activity is prohibited:

Monday through Friday: 7:00 am to 6:00 ppm
Saturday: 7:00 am to Noon
Sunday: Construction prohibited

2. Commercial Operations

• All commercial operations, including the storage of materials, must take place in an enclosed structure unless otherwise authorized by the Village through a Special Use permit or zoning variation.
• Advertising signs cannot be placed in the public right-of-way.

3. Garbage Collection

• Construction waste and electronics will not be collected/disposed of by the Village or Groot.
• Refuse stored outside of dwelling, garage, or utility building must be placed in a clean garbage container with a tight-fitting lid and stored in the rear or side yard of the prime dwelling structure.
• Containers may be placed at the curb in front of each dwelling according to the following schedule:
  • Containers may be placed at the curb no earlier than 6:00 p.m. on the day prior to the scheduled Garbage Pickup.
  • Containers must be returned to the storage location by 8:00 a.m. on the day after collection.

4. Residential Property Maintenance

Short-term rentals (i.e. Air B n B, VRBO, etc.) are permitted, but property can only be rented as a short-term rental one time per calendar year. (Any stay less than 30 days is considered one short-term rental.)

• Personal belongings cannot be stored outside of a principal or accessory structure, or in a manner that causes a nuisance to other properties.
• Inoperable or unlicensed vehicles on residential property must be stored in an enclosed structure.
• Grass and weeds cannot exceed 6 inches in height.

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Parks & Recreation - Aquatic Center

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1. Can I register for a timeslot in-person?

Absolutely! If space is available, residents and pass holders are welcome to register for a time slot online or in-person after it has begun. As a reminder, at this time everyone is limited to one open swim time slot visit per day.

2. I no longer want a season pass. How and when am I able to request a refund?

Our team understands that summer plans and arrangements can change. Please reach out to our team to let us know if there are questions that we can answer to help you determine how to proceed with your summer aquatic center pass. Season pass refunds may be requested and processed up until the aquatic center opens for the season on May 29, 2021.

3. Can I reserve or purchase a time slot after it has already started?

Absolutely! If space is available, residents and pass holders are welcome to register for a time slot online or in-person after it has already started. As a reminder, at this time everyone is limited to one open swim time slot visit per day.

4. Can I walk-up to the Aquatic Center and reserve or purchase a time slot?

Absolutely! If space is available, residents and pass holders are welcome to register for a time slot online or in-person while outside of the aquatic center. As a reminder, at this time everyone is limited to one open swim time slot visit per day.

5. Do I have to arrive at the Aquatic Center at the start of the time slot?

No, once you have reserved or purchased your time slot it is your time. You are welcome to come whenever you would like during the time slot. Your spot will never be given away unless you have canceled the reservation. Please view the cancellation and refund policies included in FAQ 8.

6. Do I have to wear a mask?

Masks are not required while in the water.

Masks will be required in the following locations and when six-foot physical distancing cannot be achieved:

• While in line and entering or exiting the facility
• In locker rooms, except when showering
• When in the concession area and not actively eating
• When walking in the communal pathway that connects the pools, locker rooms, office, and concession area (not on individual pool decks)

7. Do I have to wear a mask if I have been vaccinated?

Vaccinated guests will be required to wear masks in all required areas. Per the Center for Disease Control (CDC) all vaccinated individuals should continue to use precautions when in public.

8. What can I expect when I arrive?

Visitors will check in at the Aquatic Center guest services desk when they arrive. Masks are required when approaching and entering the Aquatic Center. All staff and incoming visitors will have their temperature checked and will complete a pre-entry health screening questionnaire (link to questions coming soon). On busier days, there may be separate lines for pre-registered visitors and visitors who plan to reserve or purchase a time slot at the door.

9. What do I bring to the Aquatic Center to show I have registered?

Please bring your season pass with you when you come to the Aquatic Center. Staff will have a list of registered visitors per time slots. If you are a guest and do not have a season pass, please plan to bring a form of ID to indicate if you are a Lincolnwood resident. If a form of ID is not available, the non-resident guest time slot visit fee will be charged.

10. Will the concession stand be open?

Yes, the concession stand will be open for the 2021 summer season. The Parks and Recreation Department is excited to welcome Freddies Inc. to the Aquatic Center this summer season! We are looking forward to an all new and delicious menu!

11. Can I bring food to the Aquatic Center?

Snack and beverages (other than water) may be packed in a lunch-sized, soft-sided cooler and are allowed in the concession area only. Bulk, commercially packaged, or delivered foods are not allowed in the Aquatic Center. They may be consumed outside of the Aquatic Center, at picnic tables located near the Aquatic Center in Proesel Park.

12. What happens if it starts raining half-way through a time slot?

The Aquatic Center will remain open during rain if it is safe to do so. The Aquatic Center needs to be closed due to inclement weather in the first half of the time slot, all individuals that paid the time slot visit fee will receive a full refund to their household account. The household credit can be used for another time slot purchase or program registration in the future. If the Aquatic Center is closed in the second half of the reserved time slot, refunds will not be provided.

13. Will the slides and diving boards be open?

Yes, all Aquatic Center features will be open during open swim time slots.

14. What is being cleaned during the cleaning time periods?

All high touch areas will be disinfected, such as the lockers rooms, concession area counters and tables, deck chairs, and pool stair and ladder railings.

15. Will lap lanes be open during open swim?

Two, 50-meter lap lanes will be available on a first-come, first-served basis during all open swim time slots.

16. How do I know if the Aquatic Center will be closed for weather?

Weather closures will be posted on the Parks and Recreation Department page. Guests are welcome to call the aquatic center at 847-673-6870 for facility closure updates and information.

17. Will the locker rooms be open?

Yes, locker rooms will be open. Masks are required at all times while in the locker rooms with the exception of in the shower stalls while showering.

18. Will deck chairs be available?

Deck chairs will be available for all visitors. Chairs will be set up in groups of two, four, and six chairs, and will be safely spread out around the pool deck. All chairs will be cleaned between time slots.

19. Will kickboards and pull buoys be available?

Swimmers are welcome to bring their own lap swim and aquatic fitness equipment. There will be some equipment available for swimmer use. All equipment will be wiped down and cleaned between use.

20. Why is the Aquatic Center open to both residents and non-residents? With capacity limits, shouldn’t the Aquatic Center be open to only residents this summer?

Several options where considered when planning for the 2021 summer season. Overall policy decisions such as the sale of resident and non-resident season passes, as well as potential benefits and impacts of various options were thoroughly assessed over the past several months by the Parks and Recreation Department, the Parks and Recreation Board, and the Village Board. A determination on how to proceed was made with great consideration for the average number of community members that typically visit the pool on a daily basis compared to the availability of time slots, common practices and guidelines during the pandemic, and the impact of various pass type sales on the overall facility operation. 

The Parks and Recreation Department greatly appreciates the continued support of residents as these plans have been developed. We are also grateful to the many families who consider our parks, camps, and aquatic center an extension of their community during the summer months. Our team is excited to serve the community through the provision of recreational swim opportunities this summer.

21. Are the passes the same price as last summer? Why have they not changed?

Season pass and time slot visit fees directly support the operation of the Aquatic Center. They help to maintain a safe, supervised, clean, and welcoming aquatic environment. The combination of pandemic-related safety/cleaning processes, the way in which the facility is designed, and the supplies needed to ensure well-maintained water does not allow for a significant decrease in staffing or supply expenses associated with operating the Aquatic Center.

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Parks & Recreation - Turkey Trot

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1. Can I pick up another runners race packet for them?

Yes, but be sure to make sure that the other person knows that you have picked up their packet to avoid confusion. See our packet pickup schedule.

2. If a group of us are running, can one person pick up all of the packets at once?

Yes, this can be a real time saver, but please let us know you'd like to do this a couple of days ahead of time to give us the time to put your order together.

3. Will I get the shirt size I request?

While we make every effort to order enough shirts so that everyone receives their preferred size, the earlier you pick up your race packet, the better the chance that you'll get the size you prefer.

4. What if I need a different shirt size than I registered for?

You may be able to swap out your shirt for a different size the week following the race at our office, depending on the sizes we have left. Since we order shirts based on the sizes people have registered for, we can't guarantee that we'll have the size you're looking for, but we'll do our best.

5. When will I receive my finisher medal?

Runners and walkers will receive their Turkey Trot finisher medal when they cross the finish line. Medals will only be given to those who finish their event.

6. Will the race be canceled for rain or cool weather?

No, like the United States Postal Service (USPS) we go on rain or shine (or freezing temps). Per our policy, we do not allow refunds.

7. What is the plan for severe weather?

If lightning or severe weather is imminent before or during the event, all persons shall seek shelter either in their vehicles, the community center, or the fire department. Once inside shelter, emergency personnel will communicate further instructions.

8. How should I dress for the weather?

Please check the forecast and dress warmly. We highly suggest multiple layers, hats, gloves and a neck gaiter.

9. Will gear check be available?

Yes, you can safely check your gear in the Gear Check Tent.

10. Are there any rest stops along the course?

Yes, you are welcome to stop at the BP station on Pratt & Cicero on the 10K course the race.

11. When can I see the race results?

As soon as they're in, race results will be posted on the Turkey Trot web page.

12. If I am a 1st through 3rd place winner in my category, when will I receive my medal?

We do not give out medals on race day. Race winners, based on chip-time, will be contacted after the race to let them know how they can receive their medal. The overall male and female winners of each race, based on gun-time, will be announced after the race.

13. Are strollers allowed on the course?

Yes, you can run or walk with a baby jogger or stroller as long as you start at the back of the pack.

14. Are wheelchairs allowed on the course?

Yes, you can operate a wheelchair or push another registered racer in a wheelchair as long as you start at the back of the pack. The Turkey Trot does not currently have a racing wheelchair division. Please contact the race director at 847-677-9740 or email the Parks and Recreation Department if you are interested in developing this division.

15. What about other wheeled vehicles?

For safety reasons, bicycles, skates, scooters, and other wheeled personal vehicles (other than wheel chairs) are not allowed on the racing course.

16. Are dogs (or other animals) allowed on the course?

No, for safety reasons, we can't allow animals on the course. Please leave your pets (including turkeys) at home.

17. Can participants wear costumes?

Absolutely! Dressing up is definitely a fun part of this race. Participants are HIGHLY encouraged to dress up. Of course, you're not limited to turkeys - we welcome all crazy outfits.

18. Have any other questions?

Please call us at 847-677-9740 or email the race director.

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Snow Plowing

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1. When are streets plowed?

Plowing generally begins when snow becomes more than two-inches deep and when freezing temperatures indicate that no melting will occur. If there is a light snowfall and the afternoon sun is melting the fallen snow, it will be left to Mother Nature to remove the snow.

2. When is parking prohibited?

Parking is prohibited along Pratt Avenue when two inches or more of snow accumulates. Cars parked on Pratt Avenue will be ticketed and towed. See additional alternate side parking restrictions above. Receive notifications when alternate side parking is in effect by signing up. 

3. Why do we use road salt?

Salting is necessary to prevent melting snow from turning to ice. Once ice forms and becomes bonded to the pavement, it is very difficult to remove. Salting is typically done when the snow depth is one inch or less or if an icing condition occurs. Salting begins once the snow subsides and the salt will have time to take effect. The Public Works Department strives to use salt wisely and judiciously during any snow removal effort. Snow removal conditions will be rated using the following system:

Condition 1 More Than Two Inches of Snow Is Expected

Main streets, bridges, parking lots, and other hazardous areas mentioned by the Police Department or resident complaints must be salted. The whole town will be salted only in the case of freezing rain.

Condition 2 Less Than Two Inches of Snow or an Icy Storm Is Expected

Main streets, bridges, parking lots, and other hazardous areas mentioned by the Police Department or resident complaints will be salted. The whole town will be salted only in the case of freezing rain.

Condition 3 No Snow Is Expected

Main streets, bridges, and hazardous areas will be salted. Intersections will be salted after the snow stops, depending on weather conditions.

4. Why is snow piled on my corner?

Snow that accumulates across the side road at the street corner needs to be pushed back onto the corner. This is done to properly clear the street radius and allow cars to turn. The snowplow driver typically pushes snow back onto the corner in the direction the truck is traveling. This is why a particular corner may get more snow on it than another. It is not practical to require that the large snowplow truck attempt to maneuver around the intersection to equally distribute snow on opposite corners. This is difficult to accomplish and is also time-consuming during significant snowstorms.

Snow piled at the street corner is of particular concern where there may be school bus stops. If there is an accumulation of snow at the corner of a bus stop, children may have to move up the street in order to board the school bus. Please instruct children not to climb on the piles that have accumulated at the corners. If a snow pile on a particular corner becomes a sight distance problem at a particular intersection, please call the Public Works Department and the snow can be removed as time permits.

5. Why is my street always the last to be plowed?

There are many miles of streets within the Village. Typically, the large snowplow on each route will concentrate on the major streets within each particular subdivision. Once the collector streets have been plowed, the large truck will move to the secondary streets within each subdivision. Public Works keeps route layouts logical and efficient to save fuel and salt.

Typically, dead end streets are easiest to clear and take about 10 minutes each to complete. Cul-de-sacs with the center islands take approximately 20 minutes to be cleared. Finally, cul-de-sacs that do not have islands in the center are the most time consuming, usually taking approximately 30 minutes to plow. Another factor that affects the plow's arrival in your specific area has to do with equipment failures or breakdowns. If a truck is out of service for any period of time, it adversely affects snow removal within your area.

Public Works makes every effort to reduce the potential for breakdowns; however, breakdowns still occur. It should take each truck approximately four to five hours to pass through their entire route once. If the snow is a heavy, sustained storm, the truck may have to make many passes in an effort to keep roads passable.

6. Does the Village clear all roads?

The Village does not maintain any roads that fall under the jurisdiction of another agency. Lincoln Avenue, Cicero Avenue, Touhy Avenue, Devon Avenue, and McCormick Avenue are maintained by the Illinois Department of Transportation. Crawford Avenue is maintained by Cook County.

7. Why is snow always left at the end of my driveway?

Unfortunately, this is one of the consequences of owning a home in northern Illinois. Despite popular opinion, crews do not place snow in driveways on purpose. There is no practical way for the snow plow operator to cut off the windrow of snow when crossing a driveway. This problem is especially acute in cul-de-sacs because this is a very confined space. Cul-de-sacs require that all of the snow that is on the roadway within that confined space be placed along the outside of the circle. The problem is compounded by the fact that each homeowner then must clear their driveway, which places large piles on the corners of the drives.

In a cul-de-sac, it is extremely difficult to have the truck push snow onto a center island. Trucks are not built to be articulated into an angle that would allow placing a portion of the snow on the island, and centrifugal force causes the snow to move off of the plow toward the outside of the circle. Public Work's goal in clearing all streets is to maintain as much of the normal pavement width as possible, while at the same time, allowing acceptable access to the mailboxes by the postal carriers.

One thing you can do to reduce the amount of snow that is plowed in front of your driveway is to place as much of the snow as possible to the right side of your drive, as you face the street. This reduces the chance of snow previously removed from the driveway being pushed back onto your drive. This suggestion, however, may not work in cul-de-sacs that have driveway openings placed close together.

8. What can I do to help?

One major problem that works against snow removal operations is people shoveling or blowing snow back onto the street after it has been plowed and salted. Snow that has been deposited onto the street could refreeze and cause a hazardous condition for you or your neighbors. Please place the snow that you shovel off of your driveway and sidewalk onto the adjacent parkway and not back onto the street. When it starts to snow, park your vehicle off of the street. This protects the car from being splashed with slush and salt, prevents the car from being plowed in, or from receiving a ticket and being towed. Check that your mailbox and post are in good repair and that they are behind the curb, not leaning out over the street. If there is a fire hydrant in front of your home, please try to clear the snow around the hydrant. It is there for your protection and that of your neighbors. If you have any questions regarding our snow removal efforts, please call the Public Works at 847-675-0888. If a snow-related emergency occurs after 4:30 pm, you can call the non-emergency Police Department number at 847-673-2167.