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Aquatic Center

Proesel Park Family Aquatic Center Information

Hours | Residents | Non-Residents | Swim Lessons | Special EventsBirthday Parties | Swim Team

PHASE 5: RESTORE ILLINOIS

EFFECTIVE JUNE 12, 2021

Phase 5 of Restore Illinois is underway. No more timeslot reservations needed to enter the Proesel Park Family Aquatic Center starting Sat., June 12! Moving up to Phase 5 of Restore Illinois there will no longer be a capacity limit at the pool. Just come with your season pass.

Pool Schedule Weekends:
• Saturday Open Swim, All Pools, 10 am-8 pm
• Sunday Open Swim, All Pools, 10 am-7 pm

Pool Schedule Monday-Friday:
• Swim Team/Lap Swim, 1 to 2 Lane Main Pool, 5:30-7:45 am
• Swim Lessons/Swim Team, 8-9 am
• Camp Swim ONLY, 9-11 am
• Adult Swim, Main Pool, 11 am-12 pm
• Open Swim, Kiddie and Activity Pool, 11-12 pm
• Open Swim, All Pools, 12-5 pm
• Open Swim, Kiddie and Activity Pool, 5-6 pm
• Open Swim, All Pools, 6-9 pm*

*Pools close at 8 pm on Tuesdays

The main pool will close at 4:15 pm on the following dates for 2021 Home Swim Meets. The activity pool and kiddie pool will remain open.
•  June 30
•  July 14
•  July 21

 

ABOUT THE AQUATIC CENTER

The Proesel Park Family Aquatic Center is a membership-only facility. Village residents and guests of members/residents may pay a walk-in daily fee to enjoy the facility. Residents are welcome to register for season passes in-person and online.

7055 N. Kostner Avenue.
Lincolnwood, IL 60712
Pool Hotline: 847-673-6870
Map/Get Directions

AQUATIC CENTER FEATURES

  • Kiddie Pool for children seven years and younger, including interactive water toys and a miniature water slide
  • Zero-Depth Activity Pool with interactive water toys, water sprayers, and two full-size water slides
  • 50 meter x 25 meter “L-shaped” competition pool featuring a handicapped entrance, two one-meter diving boards, and one three-meter diving board
  • Group and private swim lessons for all ages
  • Lincolnwood Lighting swim team program for youth and teens
  • Aquatic Fitness classes for adults
  • Concession stand that provides a variety of food and beverage options
  • Party rental areas for small groups
  • Special events throughout the summer, fun for the whole family

HOW TO PURCHASE A SEASON PASS

Resident Pass Renewal:

Lincolnwood residents who are former pass holders can renew their passes online or in our office. To renew your passes online, log into our online registration system and select Membership Renewal from the Search menu. Click the top Renew check box and all of the members in your family who had a pass last year will be automatically selected. Click Proceed to Checkout and then enter your payment information. Click Continue to process your payment and print your receipt. Once you have renewed your pass, your 2021 pool pass will be activated and can be used to enter the pool. All residents will re-take photos and receive a newly printed pass this year. Passes can be printed in the Parks and Recreation office or at the Aquatic Center.

**If your primary residence is in the Village of Lincolnwood, you will receive the resident rate. We require proof of residency when you register, which involves one of the following documents: driver’s license, state ID, mortgage, title or lease agreement. If sharing a lease agreement, a second form of ID with the Lincolnwood address is required.

New Resident / Non-Resident Pass Registrations:

Lincolnwood residents can purchase passes at the Lincolnwood Parks and Recreation Department in Village Hall Mon-Fri from 9am-5pm (and until 7pm each Tuesday in May) or fill out the Aquatic Center Season Pass Registration Form and read and sign the Aquatic Center Rules. Additional COVID-19 waivers may need to be reviewed and signed upon registration. For family memberships, the parent/guardian must sign and agree to inform all family members of the rules. Drop off completed forms at the Parks and Recreation office or email to recreation@lwd.org. As on June 3, we are sold out of non-resident passes. 

Please Note:

  • Refunds will not be granted after opening day of the season.
  • If you are a new member this year, every family member on the pass is required to come in for a photo ID

AQUATIC CENTER SCHEDULE

EFFECTIVE JUNE 12, 2021

Pool Schedule Weekends:
• Saturday Open Swim, All Pools, 10 am-8 pm
• Sunday Open Swim, All Pools, 10 am-7 pm

Pool Schedule Monday-Friday:
• Swim Team/Lap Swim, 1 to 2 Lane Main Pool, 5:30-7:45 am
• Swim Lessons/Swim Team, 8-9 am
• Camp Swim ONLY, 9-11 am
• Adult Swim, Main Pool, 11 am-12 pm
• Open Swim, Kiddie and Activity Pool, 11-12 pm
• Open Swim, All Pools, 12-5 pm
• Open Swim, Kiddie and Activity Pool, 5-6 pm
• Open Swim, All Pools, 6-9 pm*

*Pools close at 8 pm on Tuesdays

The main pool will close at 4:15 pm on the following dates for 2021 Home Swim Meets. The activity pool and kiddie pool will remain open.
•  June 30
•  July 14
•  July 21

 

 

FREQUENTLY ASKED QUESTIONS

How many people can sign up for each timeslot?

Each timeslot can accommodate 350 visitors.  This number is based on facility spacing capabilities, overall traffic flow and Illinois Department of Public Health guidelines. IDPH currently indicates groups of 100 are permitted with spacing capabilities. As the pool opens and guidelines are implemented, the Parks and Recreation Department will continue to seek opportunities to enhance the availability of open swim time.

Can I bring a guest?

Yes, Pass holders and resident are welcome to bring guests. All non-residents guests must be accompanied by a Lincolnwood resident or an aquatic center pass holder. There is a separate process for guests who are residents and guests who are non-residents, due to the aquatic center’s entry policies. All guests must be registered for a timeslot with a pass holder or resident.

Resident Guests: Residents who would like to visit the pool with someone outside their immediate household are welcome to register for a timeslot through their own household account. If the resident is a minor please ensure they are attending the pool with someone 16 years or old.

Non- Resident Guests: Pass holders and residents can call (847.677.9740) or email (recreation@lwd.org) the Parks and Recreation Department to have non-resident guests added to their household for ease of advanced timeslot registration. When registering themselves and non-resident guests for a timeslot, residents and pass holders will pay the non-resident timeslot visit fee for each guest they plan to bring to the pool. Non-resident guests must be accompanied by a Lincolnwood resident or pass holder.

Can I register for multiple timeslots a day?

At this time, Residents and pass holders will be able to reserve or purchase one timeslot per day. The Parks and Recreation Department will continue to analyze timeslot registration, usage trends, and facility spacing capabilities. Our team will strive to balance these variables with the desire for open swim time, and will reassess this policy if feasible.

Where do I check timeslot availability?

Timeslot information and availability is conveniently located on the Parks and Recreation Department website aquatic center page, recreation.lwd.org/pool.

How far in advance can I book a timeslot?

You can plan your fun day at the pool seven days in advance.

I made an account, but I can’t reserve or purchase a timeslot.

No problem! Follow these steps:

  • Log into your Parks and Recreation Department household account. If you are unable to log in to your existing account, please contact the Parks and Recreation Department at 847.677.9740.
  • Ensure you have clicked on an available timeslot, and ensure you chose who in your household will be coming to the pool before proceeding to check out.
  • Still running into an issue? Please don’t hesitate to call the Parks and Recreation Department at 847.677.9740 (M-F, 9a-5p) or the aquatic center at 847.673.6870 during scheduled open swim hours.
I have never been able to book a timeslot because they are already full.

We understand that timeslots may initially fill quickly. Our team encourages all residents and pass holders to please only reserve or purchase a timeslot that you plan to use. If you are no longer able to attend, please cancel your reservation or purchase as soon as possible. Our registration software will show how many spots are available in each timeslot; this count and availability will be immediately updated as cancellations take place. If you are still unable to access a timeslot on a particular day, please click HERE (coming soon) to let our team know that you were unable to book a spot. This will allow our team to analyze community needs and desires, and will document the time/date of the issue experienced.

Can I cancel my timeslot reservation or purchase?

Yes, you are welcome to cancel a reservation up until the start of the timeslot. In order to receive a full refund, your cancelation must be made by 9:00am on the day of your reservation. We understand that things come up and schedules change; please cancel your timeslot as soon as possible to allow for other community members to visit the pool.

Whenever possible, cancellations should be made online, through the registration software. If you are unable to cancel your spot through the software, please email our team by 9:00am on the day of your reservation at pool@lwd.org. Timeslot guest visit fees will be applied to the household account and will be available for use for a future timeslot or program purchase. This policy and process will continue to be monitored and evaluated, and may require adjustment during the summer season.

How to Cancel Online:

  • Login to your account through recreation.lwd.org (registration page)
  • Click “My Account” 
  • Click Cancellations
  • Click the check mark next to the timeslot you want to cancel 
  • Click Continue
  • Repeat this process for each individual you want to cancel by clicking, continue shopping
  • Once you’ve added all of the timeslots you wish to cancel, click proceed to checkout
  • If made reservations for guests or you are a non-passholder, please email us at recreation@lwd.org
What happens if I don’t show up for a timeslot reservation or purchase?

If you are not able to attend your reserved timeslot, please follow the cancellation process outlined in the question above.

 

Pass Holders: If the facility opens as scheduled, a pass holder who chose not to attend and did not cancel their reservation on three separate occasions will have a monetary penalty applied to their household account ($9 per person) All household members will be unable to reserve future timeslots until the balance has been paid. Payments can be made through the registration software. An instructional guide on how to pay balances due will be posted before the start of the summer season.

Timeslot Guest Visitors: If the facility opens as scheduled, no refunds will be given for those who registered but chose not to attend.  

Can I register for a timeslot in-person?

Absolutely! If space is available, residents and pass holders are welcome to register for a timeslot online or in-person after it has begun. As a reminder, at this time everyone is limited to one open swim timeslot visit per day.

I no longer want a season pass. How and when am I able to request a refund?

Our team understands that summer plans and arrangements can change. Please reach out to our team to let us know if there are questions that we can answer to help you determine how to proceed with your summer aquatic center pass. Season pass refunds may be requested and processed up until the aquatic center opens for the season on May 29, 2021.

Can I reserve or purchase a timeslot after it has already started?

Absolutely! If space is available, residents and pass holders are welcome to register for a timeslot online or in-person after it has already started. As a reminder, at this time everyone is limited to one open swim timeslot visit per day.

Can I walk-up to the aquatic center and reserve or purchase a timeslot?

Absolutely! If space is available, residents and pass holders are welcome to register for a timeslot online or in-person while outside of the aquatic center. As a reminder, at this time everyone is limited to one open swim timeslot visit per day.

Do I have to arrive at the aquatic center at the start of the timeslot?

No, once you have reserved or purchased your timeslot it is your time. You are welcome to come whenever you would like during the timeslot. Your spot will never be given away unless you have canceled the reservation. Please view the cancellation and refund policies included above.

Do I have to wear a mask?

Masks are not required while in the water.

Masks will be required in the following locations and when six-foot physical distancing cannot be achieved:

  • While in line and entering or exiting the facility
  • In locker rooms, except when showering
  • When in the concession area and not actively eating
  • When walking in the communal pathway that connects the pools, locker rooms, office, and concession area (not on individual pool decks)
Do I have to wear a mask if I have been vaccinated?

Vaccinated guests will be required to wear masks in all required areas. Per the Center for Disease Control (CDC) all vaccinated individuals should continue to use precautions when in public.

What can I expect when I arrive?

Visitors will check in at the aquatic center guest services desk when they arrive. Masks are required when approaching and entering the aquatic center. All staff and incoming visitors will have their temperature checked and will complete a pre-entry health screening questionnaire (link to questions coming soon). On busier days, there may be separate lines for pre-registered visitors and visitors who plan to reserve or purchase a timeslot at the door.

What do I bring to the Aquatic Center to show I have registered?

Please bring your season pass with you when you come to the aquatic center. Staff will have a list of registered visitors per timeslots. If you are a guest and do not have a season pass, please plan to bring a form of ID to indicate if you are a Lincolnwood resident. If a form of ID is not available, the non-resident guest timeslot visit fee will be charged.

Will the concession stand be open?

Yes, the concession stand will be open for the 2021 summer season. The Parks and Recreation Department is excited to welcome Freddies Inc. to the aquatic center this summer season! We are looking forward to an all new and delicious menu!

Can I bring food to the aquatic center?

Snack and beverages (other than water) may be packed in a lunch-sized, soft-sided cooler and are allowed in the concession area only. Bulk, commercially packaged, or delivered foods are not allowed in the aquatic center. They may be consumed outside of the aquatic center, at picnic tables located near the aquatic center in Proesel Park.

What happens if it starts raining half-way through a timeslot?

The aquatic center will remain open during rain if it is safe to do so. The aquatic center needs to be closed due to inclement weather in the first half of the timeslot, all individuals that paid the timeslot visit fee will receive a full refund to their household account. The household credit can be used for another timeslot purchase or program registration in the future. If the aquatic center is closed in the second half of the reserved timeslot, refunds will not be provided.

Will the slides and diving boards be open?

Yes, all aquatic center features will be open during open swim timeslots.

What is being cleaned during the cleaning time periods?

All high touch areas will be disinfected, such as the lockers rooms, concession area counters and tables, deck chairs, and pool stair and ladder railings.

Will lap lanes be open during open swim?

Two, 50-meter lap lanes will be available on a first-come, first-served basis during all open swim timeslots.

How do I know if the aquatic center will be closed for weather?

Weather closures will be posted on the Parks and Recreation Department website, recreation.lwd.org/pool. Guests are welcome to call the aquatic center at 847-673-6870 for facility closure updates and information.

Will the locker rooms be open?

Yes, locker rooms will be open. Masks are required at all times while in the locker rooms with the exception of in the shower stalls while showering.

Will deck chairs be available?

Deck chairs will be available for all visitors. Chairs will be set up in groups of two, four, and six chairs, and will be safely spread out around the pool deck. All chairs will be cleaned between timeslots.

Will kickboards and pull buoys be available?

Swimmers are welcome to bring their own lap swim and aquatic fitness equipment. There will be some equipment available for swimmer use. All equipment will be wiped down and cleaned between use.

Why is the aquatic center open to both residents and non-residents? With capacity limits, shouldn’t the aquatic center be open to only residents this summer?

Several options where considered when planning for the 2021 summer season. Overall policy decisions such as the sale of resident and non-resident season passes, as well as potential benefits and impacts of various options were thoroughly assessed over the past several months by the Parks and Recreation Department, the Parks and Recreation Board, and the Village Board. A determination on how to proceed was made with great consideration for the average number of community members that typically visit the pool on a daily basis compared to the availability of timeslots, common practices and guidelines during the pandemic, and the impact of various pass type sales on the overall facility operation. The Parks and Recreation Department greatly appreciates the continued support of residents as these plans have been developed. We are also grateful to the many families who consider our parks, camps, and aquatic center an extension of their community during the summer months. Our team is excited to serve the community through the provision of recreational swim opportunities this summer.

Are the passes the same price as last summer? Why have they not changed?

Season pass and timeslot visit fees directly support the operation of the aquatic center. They help to maintain a safe, supervised, clean, and welcoming aquatic environment. The combination of pandemic-related safety/cleaning processes, the way in which the facility is designed, and the supplies needed to ensure well-maintained water does not allow for a significant decrease in staffing or supply expenses associated with operating the aquatic center.

PASS PRICING

Resident Information

Resident Season Pass Rates

Individual $103
Family of 2 $153
Family of 3 $183
Family of 4 $213
Family of 5 $243
Family of 6 $273
Family of 7 $303
Each Add’l. (Over 7 People) $30
Senior (Age 55+) $77
Senior Couple (Age 55+) $127


Resident Timeslot Admission Rate (Ages 2+)

Households can add one nanny pass to their household for the season. Nanny passes are billed at the individual pass rate based on the nanny’s residency status, not the household. 

*Proof of residency is required at the gate.

Admission Type Daily Fee
Timeslot Admission $9

Non-Resident Information

We are currently sold out of non-resident season passes. 

*Non-residents who are not pool pass holders are not able to purchase daily admission unless accompanied by a resident or pool pass holder.

Admission Type Daily Fee
Timeslot Admission $18

 

Full Pool Rental Rates

Family reunion, graduation, birthday, or just for fun, come celebrate at our facility! Full pool rentals are available on Sunday evenings in 2021. Rentals may last from 1.5 to 2 hours (8-9:30pm or 8-10pm), and can host the number of guests currently permitted during open swim timeslots.

Pass Holder: $360 per hour
Non-Pass Holder: $410 per hour

Please note: the concession pod party program is not currently available for summer 2021 due to capacity limits during open swim timeslots. Our team anticipates that this program will return in 2022!

 

POOL CLOSING INFORMATION

Several criteria are taken into account when determining whether the aquatic center can open for public swimming. When the weather changes, we do our best to stay on top of the forecast and maximize the amount of open pool time. Depending on what time inclement weather takes place and the forecasted weather conditions, staff will reevaluate the closure and attempt to reopen for the next timeslot.

Weather related closures will be communicated through the Aquatic Center phone’s automated message (847-673-6870) or the Aquatic Center’s flag system. In questionable weather, a flag is raised in front of the pool:

ORANGE FLAG The facility is currently open, but may close due to poor weather or low attendance.
RED FLAG The facility is closed.

The following conditions will result in an Aquatic Center closure:

Inclement Weather The facility is currently open, but may close due to poor weather or low attendance.
Low Attendance When there are fewer than 25 patrons over a 60-minute time frame.
Low Temperature When the temperature is 65 degrees or lower.
Safety Hazard Any condition that creates an unsafe swimming environment.
Swim Meets The Main pool will close early (at 3:00 pm) for swim meets on dates TBD.
Post-Season Hours Post-season hours take effect at the end of the summer when many of our lifeguards return to school.

SUMMER EMPLOYMENT OPPORTUNITES AT THE AQUATIC CENTER

The Village hires over 130 local teens and adults to operate the facility each summer (mid-May through early-September). Hiring begins in December for a variety of seasonal positions, including lifeguards, swim lesson instructors, aquatic fitness instructors, front desk attendants, concession stand attendants, maintenance and janitorial staff, facility managers, and more. Visit the employment opportunities page to see available positions or contact us at pool@lwd.org to learn more.

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