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Non-Resident Pool Pass Purchase Process

IMPORTANT! Please Review Before Purchasing Aquatic Center Season Passes Online

NOTE: The online purchase site will be available from Saturday, April 10, at 9am.  A limited number of Non-Lincolnwood-Resident passes are available each summer. If passes are still available after the online registration window, non-residents may then purchase passes in person at the Parks and Recreation office in Village Hall, while available.  

  • Online registration will be on a first come-first served basis until May 8, 2021. Beginning on May 10, passes will be sold in person at the Parks & Recreation office until sold out. Mail-in or fax registration is not available.
  • The system will accept payments on VISA or MasterCard only.
  • Because of the high volume of requests you may have to attempt to enter the system several times. Once in the system, you will have 15 minutes to complete the process.
  • Please have your credit card information (including verification number on the back or front of the card) as well as the personal information (full name, birth date and age) and a daytime phone number and emergency contact number for each person you want to buy a pool pass for, including a nanny.
  • As you enter the system, it will determine how many passes are available. No more than 10 total passes may be reserved and passes may only be reserved for members RESIDING AT THE SAME ADDRESS. If the number of passes you request are not available at that moment, you will be directed to re-try your request. If the number of passes you request are available, you will be directed to input the information for all pass holders.
  • Until the system indicates that all non-resident passes have been sold, there are still passes available for sale. While passes are available, you will be able to purchase them online.
  • After passes are purchased, all new members will need to come in for a photo ID. Pass photos can be taken at the Parks and Recreation office in Village Hall at 6900 N. Lincoln Ave., Mon-Fri from 9am to 5pm, beginning May 17. We will be open two extra hours, from 5pm-7pm on Thursday, May 20 and Thursday, May 27 for photo taking and pass processing.  Please note: everyone will need a new pass in 2021.
  • If you have any questions about this process, please email pool@lwd.org.

Aquatic Center Pass Categories

Aquatic Center passes may be purchased in the following categories.

  • Family Passes: A family is defined as two adult legal guardians, and dependent children (ages 2 – 24 as of May 29. 2021) living at the same address. Family of two may be two adult members, or one adult and one dependent child living at the same address.
    • Children under age 2 (by May 29, 2021) will not need a pass to enter the pool so do not need to be included in your family membership.
  • Nanny Passes: You will be able to add one non-resident Nanny in addition to your family. Nannies living within the Village of Lincolnwood may purchase a resident pass in the Parks and Recreation Department.
  • Senior/Senior Couple Passes: Up to two Senior passes may be purchased. Each must be at least 55 years of age as of May 29, 2021. If you do not qualify for a senior pass the system will inform you what category and price you qualify for.
  • Individual Passes: You may purchase one or two passes. Up to two individual, related or not, may apply if they both reside at the same address.

Registration

Here are some sample screens from a prior year to help you prepare for the aquatic center application. Click on an image to enlarge it.

Fees

Non-Resident Registration Site

Non-Resident Season Pass Rates

Individual $283
Family of 2 $421
Family of 3 $503
Family of 4 $586
Family of 5 $668
Family of 6 $751
Family of 7 $833
Each Add’l. (Over 7 People) $83
Senior (Age 55+) $212
Senior Couple (Age 55+) $349

Non-Resident Timeslot Admission Rates (Ages 2+)

Households can add one nanny pass to their household for the season. Nanny passes are billed at the individual pass rate based on the nanny’s residency status, not the household. 

*Non-residents who are not pool pass holders are not able to purchase daily admission unless accompanied by a resident or pool pass holder.

Admission Type Fee
Timeslot Admission $18


Aquatic Center ID Cards

  • To gain entrance, you must show your Aquatic Center ID card at the aquatic center entrance. Receipts will not be accepted.
  • 2019 Aquatic Center pass holders will need to retake a photo. Your pass from last year will be reactivated when your registration is processed.
  • All aquatic center members (two years old and up) will be issued a photo ID membership card.
    • If you are a new member this year, every member of your family who will be getting a pass will need to come in and get a photo ID. Pass photos can be taken at the Parks and Recreation office in Village Hall from 9am-5pm starting May 17th. The Parks and Recreation Office will be open until 7pm on Thursday, May 20 and Thursday, May 27.
  • Membership cards are not transferable and misuse or borrowing passes will result in loss of membership
  • Lost cards can be replaced at the Parks and Recreation Department for a fee of $10.00. Proof of identification is required at this time
  • Absolutely NO REFUNDS after the aquatic center opens for the full season on June 6, 2021.
  • If you have any questions about this process, please call 847-677-9740

Comments or Issues with the Registration Process

If you would like to contact us about any issues regarding the Non-Resident Aquatic Center registration process, please describe in detail and email us at recreation@lwd.org. Issues submitted by email will be reviewed by the Lincolnwood Parks and Recreation Department. Please note that we only review cases submitted emailed to us or manually completed at our office.

Changes in 2021 and COVID-19 Protocol

The upcoming summer at the aquatic center will be a unique experience. The Parks and Recreation Department is grateful to have the opportunity to open the aquatic center this season and our team will work to ensure a smooth transition through ongoing updates and communication through this website and emails to pass holders. We appreciate your understanding and flexibility as we navigate this summer season together.

Additional safety protocols and processes will be in place to ensure safe access during the COVID-19 pandemic. Examples of these processes and guidelines currently planned include:

  • Timeslot reservation system for pass holders (no charge), residents without a pass (visit fee), and guests of pass holders and residents (visit fee) due to facility capacity limits

  • Timeslots will be available for reservations seven days in advance of the anticipated visit date

  • Timeslots will be two to three hours in length

  • Reservations will be made online through RecTrac, the Parks and Recreation Department’s registration system

  • 30-60 minute gaps between timeslots to allow for full facility cleaning between groups

  • Temperature and/or wellness checks at the gate

  • Mask requirements in certain areas of the facility (not required while swimming, traveling between a deck chair and the pool, or while sitting and eating in the concession area)

  • Shifts in typical program (swim lessons, swim team, fitness classes) times to ensure time for cleaning between activities and timeslots

  • Limited ability for swim team, swim lesson, or event spectators to be in the facility due to capacity limits

 The Parks & Recreation team is striving to ensure recreational swim time is accessible to community members, within safety guidelines and while taking into consideration the possibility of our region moving into more strict or loosened guidelines at any time during the season. We appreciate your understanding and flexibility as we navigate this summer season together.

Village of Lincolnwood
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