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Please, see the Center for Disease Control’s list for coronavirus FAQs here.  Lincolnwood-specific FAQs are below.


The Village issued a Declaration of Emergency, what does that mean?

The Declaration of Emergency implements the Village’s emergency operations plans, emergency staffing protocols, emergency purchasing procedures, cooperation procedures with other government agencies, and ordered the closure of Village playgrounds.  The full Declaration of Emergency can be viewed here.

Does the Village have a Health Department? Where can I find information on the total number of COVID-19 cases in the county and in Lincolnwood?

The Village of Lincolnwood is under the jurisdiction of the Cook County Department of Public Health (CCDPH). This means that the Village does not have its own health department, rather we are served by the CCDPH. The CCDPH has launched a page on its website that features data about the COVID-19 pandemic. This page can be accessed by clicking here. This data includes the total of cases in the county, demographic breakdowns and includes a map where you can see the total number of cases within Lincolnwood. If you have questions related to the data listed on the site, please direct them to the CCDPH at (708) 633-4000 or

Are Village meetings canceled?

Non-essential meetings and events have been canceled or postponed.  Essential meeting including Village Board meeting will proceed remotely.  Please see the Village website calendar at for the latest status of Village meetings and events.

What does social distancing mean?

Social distancing is a public health practice that aims to prevent sick people from coming in close contact with healthy people in order to reduce the spread of the disease. It can include large-scale measures like canceling group events or closing public spaces, or small scale measures like individuals avoiding larger groups of people. At this time it is recommended that individuals maintain at least a six-foot distance between themselves and others and practice self-isolation if they show symptoms of being ill.

The goal of social distancing right now is to slow down the outbreak in order to reduce the chance of infection among high-risk populations and to reduce the burden on healthcare systems and workers.

Are the Village playgrounds closed?

Lincolnwood Parks and Recreation playgrounds, athletic courts and fields, and skate parks are currently closed to prevent the spread of COVID-19.  Playground equipment and surfaces are often touched by many people, and we cannot guarantee sanitation between uses throughout the day.

Are the Village parks and trails open?

Lincolnwood parks, trails, and green spaces remain open for walking, jogging, and biking. Playgrounds, athletic fields, courts, and skate parks are closed to the public. We ask that you only visit our parks and trails with only members of your household and maintain safe physical distance, at least 6-feet from all other people.

How can I stay safe when visiting a park or trail?

Please follow these “Do’s and Don’ts” to help ensure your safety and the safety of others.


  • Recreate on your own
  • Spread out
  • Avoid popular days and times
  • Stay home if sick


  • Play team sports
  • Congregate
  • Bring or leave garbage behind
  • Touch surfaces like playgrounds and benches
What if I am having difficulties paying my water bill due to COVID-19?

Water shut-offs have been put on hold for residents and businesses that fail to pay their bills.  Fees and penalties are also being waived for late paying customers.  Questions can be directed to the Finance Department at (847) 745-4703.

How can I stay informed?

Residents should visit the Village’s Coronavirus page located here.  Follow the Village on social media, and enroll in the Village’s reverse 911 system.  You can enroll by clicking here.  

Is yard waste still being collected?

Yes, yard waste is still being collected by Groot. Yard waste must be put in bags or a container marked “yard waste” and branches must be bundled together and be no heavier the 50 pounds.

Why is Groot not picking up my bulk items?

In order to protect the health and safety of their workers and ensure their continued operation, Groot is not collecting bulk items during this time.

Is the Village still street sweeping?

The street sweeping schedule has been temporarily suspended. If you identify an area in that needs to be cleaned, please contact the Public Works Department at 847-675-0888.

Is there a list of local restaurants and services they are offering?

To see a list of restaurants and the services they are offering click here

Should I be wearing a mask or face covering while in public?

Yes.  As of April 27, the Village requires the use of face coverings.  On April 23, a Supplemental Order was issued by Mayor Barry Bass regarding the face coverings also pursuant to the Village’s Declaration of Emergency.  This Order requires all persons over the age of two to wear face coverings, which cover their nose and mouth and are made of cloth or other material that is reasonably designed and made to inhibit, filter, or restrict the breath, sneeze, cough, or other exhaling from one’s nose and mouth.  These coverings are required when engaging in the following activities:

  • Working in or patronizing Essential Businesses and Operations (as defined in Governor Pritzker’s Stay at Home Order) that are open to the public or when employees have contact with the public, which businesses include, without limitation, grocery stores, restaurants, hardware and supply stores, financial institutions, laundry services, essential government functions, construction sites, automotive repair shops, landscaping activities, and any home or curbside delivery carriers.
  • Engaging in essential activities such as shopping for necessary supplies and services, seeking medical supplies or medication, visiting a health care professional.
  • Riding in public transportation, taxis, or ride share vehicles.

A business owner or operator may refuse admission or service to any individual who fails to wear a face covering as required by this order. This order went into effect on Monday April 27, 2020 at 12:01 a.m.  The full Order which also includes exceptions and types of appropriate face coverings can also be found here.

These guidelines for face masks and coverings are based on the recommendations of the Centers for Disease Control and Prevention. Please visit their website here for more information, including how to wear and make a cloth face mask/covering

Where can I find information regarding business resources available during this time?

Please visit our webpage that contains business resources available during COVID-19, which an be found here.

Is my company considered an "essential" business?

The Illinois Department of Commerce and Economic Opportunity has announced an Executive Order 20-10, which requires all non-essential businesses and operations to cease all activities except for minimum basic operations. Non-essential businesses may also continue operations consisting exclusively of employees or contractors working from home.

For detailed information on what businesses and operations are considered essential, click here.

For additional information, companies can call the Department of Commerce and Economic Opportunity’s helpline at (800) 252-2923 or email to determine whether their business is deemed essential or if they must comply with Executive Order 10.

What does the “Stay at Home” Order mean for me?

On Friday, March 20, Governor Pritzker issued Executive Order 2020-10 requiring all Illinoisans to stay in their homes to prevent the further spread of COVID-19. The order prohibits things like visiting the homes of friends and holding gatherings of any size and closes all nonessential establishments, including most retail, recreation and entertainment businesses. It does NOT prohibit essential activities like going to the grocery store, receiving medical care, or taking your pet for a walk.

For more information on what this order means for you, please see the Stay at Home FAQs.


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