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The Village has outlined multiple ways to help residents assist with filing postal complaints or concerns.  The USPS is not managed by the Village, however, we have put together the following resources for residents to help assist residents in the process:

Complaint Process 
Residents should follow the following steps when they have a postal complaint or concern.

  1.  Submit complaint directly to USPS online by clicking here or call (800) 275-8777.
  2.  If USPS does not address the issue, contact Alex Ponder (Congresswoman Schakowsky’s Office) at with your name,  address, phone number, and description of the issue.

Submit a Village Service Request
If you have a concern with your postal service you can also submit a complaint form on our service request page.  Once on the service request page either type “postal” in the search bar directly next to the map or select “Postal Complaint” from the “General” tab on the service request page.  The service request page is available here.

Community Advisory Committee
The Village of Lincolnwood, in conjunction with the United States Postal Service (USPS), Congresswoman Schakowsky’s Office, and community members of Sauganash and Lincolnwood have formed the 60712/60646 Community Advisory Committee (CAC). The CAC is advisory in nature but is designed to identify and resolve issues related to services provided by USPS.  If you have a question about the CAC, please contact the Mayor’s Office at (847) 745-4717.

Village of Lincolnwood
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