The Village uses the fees from water bills to pay for water usage from the City of Evanston along with funding infrastructure projects related to the potable water system. To this end it is important that residents and businesses stay up to date on their water bills. For the last year the Village has waived water shut offs and late fees but starting this month will begin the process for water shut offs in instances where someone fails to pay their water bill or start a payment plan with the Village. The goal of this process is to ensure that fees for usage are collected and the Village is able to continue providing these services for the community. The Village will continue to offer payment plans for residents to plan out their payments and waive late fees. If you have any questions about your water bill, please contact the Finance Department at (847) 673-1540.